5150 Privacy Policy — How We Protect Your Information
Your privacy is our priority. This policy clearly outlines what information we collect, how it is used, and how the 5150 platform keeps your personal data safe at all times.
This policy applies to all 5150 platform users in Malaysia. Last updated: 2026.
Information We Collect
When you register and use the 5150 platform, we collect various types of information necessary to operate our services properly and comply with applicable legal requirements. The categories of information we collect are as follows:
Full name, date of birth, phone number, email address, national ID number (for KYC verification), and encrypted password. This information is required during registration and account verification.
Transaction details in Malaysian Ringgit (RM/MYR), deposit and withdrawal records, and payment methods used such as Boost and Touch 'n Go. Full account numbers are not stored directly by the platform.
IP address, browser type, operating system, screen resolution, and mobile device information. This data is used to detect suspicious activity and optimise the platform experience.
Pages visited, session duration, game or betting categories accessed, and general usage patterns. This data helps us continually improve platform functionality.
How We Use Your Information
5150 uses the information collected solely for legitimate purposes related to the operation of the platform. We do not sell, rent, or disclose your personal information for third-party marketing purposes without your consent. The primary purposes for which we use your information include:
- Account management — Securely opening, verifying, and maintaining your user account.
- Transaction processing — Processing MYR deposits and withdrawals accurately and promptly.
- Platform security — Detecting and preventing fraud, money laundering, and unauthorised access to user accounts.
- Legal compliance — Meeting KYC requirements and fulfilling reporting obligations to the relevant authorities where required by law.
- Service improvement — Analysing usage patterns to improve platform performance, refine the interface, and deliver a better experience for Malaysian users.
- Service communications — Sending you important notices relating to your account, policy updates, and relevant security information.
Cookies & Activity Tracking
The 5150 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform operates correctly. Cookies are small text files stored on your device when you visit our platform.
We use three main types of cookies:
- Session cookies — Required to maintain your login session and keep the platform functioning correctly. These cookies are automatically deleted when you close your browser.
- Preference cookies — Saves your personal settings such as preferred language and display preferences so you don't have to reconfigure them each time you visit the platform.
- Analytics cookies — Helps us understand how users interact with the platform so we can make meaningful improvements. This data is collected in aggregate form and does not identify any individual.
You can control or block the use of cookies through your browser settings. However, blocking certain cookies may affect the functionality of some parts of the 5150 platform.
Data Storage, Security & Sharing
All user data is stored on servers protected by SSL encryption and strict technical security measures. 5150 employs multi-layered access controls to ensure that only authorised personnel can access user information, and solely for legitimate service purposes.
Data retention periods vary depending on the type of information. Active account data is retained for as long as the account remains active. Following account closure, certain data may be kept for the period required under Malaysian law for audit and compliance purposes.
Third-Party Sharing
5150 does not sell or disclose your personal information to third parties for marketing purposes. However, we may share necessary information in the following circumstances:
- Payment service providers required to process your RM transactions — they are bound by strict confidentiality agreements.
- Malaysian regulatory authorities or law enforcement agencies where required by law or a valid court order.
- Relevant parties in any business restructuring or merger, with users notified should such changes occur.
User Rights & How to Contact Us
As a 5150 platform user, you have certain rights regarding your personal information. We are committed to respecting and facilitating the exercise of these rights:
You have the right to request a copy of the personal information we hold about you. Requests can be submitted through customer support.
If your information is inaccurate or incomplete, you can update it through your account settings or by contacting our support team.
You may request the deletion of your account and associated data, subject to mandatory retention requirements under applicable Malaysian law.
If you have any questions about this privacy policy, wish to exercise your rights, or need assistance with a data privacy matter, please contact the 5150 support team by email: [email protected]
You may also refer to the FAQ us for answers to general enquiries, or create an account to experience a platform that puts user privacy first. This privacy policy may be updated from time to time — users will be notified of any significant changes through the 5150 platform.